隐私声明
本隐私声明自2021年12月28日起生效。请注意，本隐私声明会定期更新，以反映我们对个人数据的处理方式变更或适用法律变更。
本页将向您阐述有关瀛宇（简称“瀛宇”或“我们”）在处理和管理与您相关的个人数据（简称“您的个人数据”或“您的数据”）时所采取的保护措施、以及您在个人数据处理方面所享有的权利。
我们将简要介绍瀛宇如何保护您的个人数据。同时还会详细介绍专项信息：
1. 瀛宇如何保护您的个人数据？
瀛宇非常重视您的隐私权和个人数据保护。我们希望您在与瀛宇开展业务时感到安全放心，确信自己的个人数据受到了安全保护。
瀛宇会严格遵照国家相关法律和公司的数据隐私政策来保护您的个人数据。此外，瀛宇还会采取适当的技术和组织措施，保护您的个人数据免受未经授权或非法处理和/或意外丢失、篡改、泄露或访问、意外或非法破坏或损坏。
以下章节为您提供瀛宇如何处理个人数据的更多详情：
- 我们收集哪些个人数据以及如何处理这些个人数据？
- 我们将您的个人数据用于何种目的，有何法律依据？
- 我们是否会与第三方共享您的个人数据？
- 我们如何处理敏感数据？
- 我们如何保障数据安全？
- 我们在何处处理您的个人数据？
- 我们会将您的个人数据保留多久？
- 您对自己个人数据的处理有哪些权利？
我们收集哪些个人数据以及如何处理这些个人数据？
我们收集个人数据的对象包括：员工、潜在员工、客户、供应商、业务联系人、股东和网站用户。如需收集本隐私声明中未列出的数据，我们会向个人（按照法律要求）发出通知，说明将要收集的其他数据及其用途。
| 其他个人信息、联系方式及个人身份识别信息。 | 除了以上列出的个人信息外，瀛宇可能还会基于招聘/雇佣等目的收集其他个人信息，如身份证号、社保卡号、保险信息、婚姻/民事伴侣关系状况、伴侣、家属、紧急联系人信息和参军史。 |
| 受教育情况和与职业或工作有关的信息。 | 瀛宇可能会收集有关您受教育情况和与职业或工作有关的信息，如您的工作经历。 |
| 用于招聘的敏感数据。 | 瀛宇可能会在当地法律允许或提前获得您同意的情况下收集某些类型的敏感信息，如健康/医疗信息(包括残疾状况)、工会成员信息、宗教、种族或民族、弱势群体状况、犯罪记录。瀛宇收集这些信息用于特定目的，如收集健康/医疗信息以能够更好地照顾残疾人与病人（受收集此类信息时的法律限制及其他适用的限制）并提供福利;背景调查和多样性相关的个人信息(如种族或民族)，以遵守法律义务和有关多样性和反歧视的内部政策。 |
| 移民法要求的文件。 | 瀛宇可能会收集有关公民身份、护照数据、居住细节或工作许可证的数据(纸质副本和/或电子副本)。 |
| 用于工资/福利的财务信息 | 用于工资/福利的您的银行和其他相关的财务细节。 |
| 人事管理信息。 | 完成背景调查所需的信息、关于绩效决定和结果的详细说明、绩效反馈和警告、线上学习/培训项目、绩效及个人发展考核(包括在要求/提供反馈时,创建工作重点时,以及在相应工具中进行更新时您所提供的信息)、驾照和汽车所有权信息、以及用于完善个人档案的信息。 |
| 招聘所需信息 | 在适用法律允许的范围内，在招聘过程中要求提供的信息。 |
| 您所提交的招聘信息 | 您在简历、信件、写作样本或其他书面材料(包括照片)中提交的信息。 |
| 我们在招聘期间形成的信息 | 由面试官和招聘人员根据他们与您的互动或在适用法律允许的情况下的基本互联网搜索而产生的与您有关的信息。 |
| 从第三方获得的招聘信息 | 第三方猎头公司、招聘公司或求职网站(如适用)提供的与您相关的信息。 |
| 视听材料 | 在闭路电视或其他音频、视频及相关保安/监控系统拍摄/记录的照片、影像/片段，或在市场推广/公开拍摄活动/会议期间拍摄(包括录制虚拟或现场工作坊或类似活动/会议)。 |
| 推荐信 | 由他人代表您提供的推荐信相关信息。 |
| 护照信息 | 出入境管理要求的文件和相关信息。 |
| 工作经历和背景调查 | 关于您以前的工作经历，受教育情况的信息，以及在适用的法律允许的情况下，有关信用记录，犯罪记录或其他背景调查中披露的信息。 |
| 多样性相关信息 | 关于种族/民族/宗教/残疾/性别和自我认定的LGBT身份的信息，以便政府在法律要求的情况下进行报告，并在法律允许范围内了解瀛宇员工的多样性特征。 |
| 评估信息 | 您参与心理、技术或行为评估所产生的信息。在您参与任何评估之前，您将收到关于此类评估性质的更多信息。 |
除了法律或瀛宇政策规定必须提供的信息外（包括管理与瀛宇之间的雇佣关系），是否向我们提供任何个人数据均由您自行决定。因此，即使不向我们提供个人数据，您也无需承担任何不利后果。但请注意，如果您未提供某些信息，我们可能无法完成本隐私声明中所述的部分或全部目的，并且您可能无法使用某些必须使用此类个人数据的工具和系统。
如果您向我们提供他人的个人数据（例如潜在员工/推荐人），您应负责确保此人知悉本隐私声明中的信息并同意您与瀛宇共享其个人信息。
上述个人数据类别可能是从您处直接获取（例如，您在注册申请时事通讯或注册在论坛网站上发表评论时所提供的信息）或从第三方间接获取（例如，通过我们的网站技术）。这些第三方包括我们的附属公司、公共部门、公共网站和社交媒体、提供商和供应商。
我们将您的个人数据用于何种目的，有何法律依据？
| 使用目的 | 法律依据 |
| 管理贵我双方的合同和/或雇佣关系。 | 出于履行与您相关的合同所需 |
| 招聘。 | 基于我们的合法利益，确保招聘到合适的员工。 |
| 加强与您的沟通（包括发生紧急情况以及向您提供所需信息）。 | 基于我们的合法利益，确保组织内的正常沟通和紧急情况处置。 |
| 管理我们的业务运营。 | 基于我们合法利益，确保业务正常运作。 |
| 遵守法律要求。 | 出于遵守相关法定义务所需。 |
| 监控您对我们系统的使用情况（包括对我们网站的使用以及您使用的任何应用程序和工具）。 | 基于我们的合法利益，避免不合规操作并保护企业声誉。 |
| 社会化聆听（确认及评估社交媒体上有关瀛宇以及我们的客户的舆论（仅限于公众可获取的内容），以理解情感、意向、情绪和市场趋势，以及我们利益相关者的需求，从而改进我们的服务。）我们通过关键字搜索来进行，我们的目的是了解特定时期的谈话趋势，而不是去识别某个人。为达成此目的，我们分析和监督社交媒体渠道上的谈话流量和监督公众意见、声明或其他互动。） | 基于我们的合法利益，保护我们在社交媒体上的资产和品牌。 |
| 改进我们网站、网络和信息的安全性和正常 使用。 | 基于我们的合法利益，确保您获得优质的用户体验，并保障网络和信息的安全。 |
| 进行数据分析，即对业务运营情况和数据进行分析，用于说明、预测并改善瀛宇的业务绩效和/或提供更优质的用户体验。 | 基于我们合法利益，确保业务正常运作。 |
| 向您推广我们的产品和服务，除非您反对此类推广。 | 基于我们的合法利益，确保顺利开展业务并实现增长。 |
| 具体的招聘/雇佣目的 | 法律依据 |
| 评估您是否适合您所申请的职位，以及将来可能合适的职位。 | 基于瀛宇的合法利益，确保招聘到合适的员工。 |
| 管理您的申请。 | 基于瀛宇的合法利益，确保招聘到合适的员工。 |
| 促进与您的沟通。 | 基于瀛宇的合法利益，确保在组织内与您进行适当沟通。 |
| 履行行政职能(例如，报销面试相关费用)。 | 基于瀛宇的合法利益，确保招聘到合适的员工。 |
| 进行数据分析，包括对我们的申请人群进行分析，以便更好地了解哪些人正在申请瀛宇的职位，以及如何吸引和留住顶尖人才。 | 基于瀛宇的合法利益，确保其不断改进招聘流程。 |
| 在某些情况下，把你的在线面试记录下来，以便其他招聘人员和招聘经理进行审查。 | 基于瀛宇的合法利益，确保招聘到合适的员工。 |
| 雇员福利管理 | 基于瀛宇的合法利益，确保我们的员工获得适用的福利。 |
| 执行任何法律要求的报告并响应法律程序。 | 出于遵守相关法定义务所需。 |
瀛宇仅按需将您的个人数据用于特定目的。请从下列表格查看（i）瀛宇使用个人数据的目的清单，以及（ii）各个使用目的的法律依据概述。
上表中提及我们会基于合法利益而进行某种特定目的的活动，因为我们认为自己的合法利益不应因您的利益、权利或自由而被忽略，只要我们（i）提高相关处理流程的透明度，（ii）秉承“通过设计保护隐私”理念，（iii）定期进行隐私保护审查以及（iv）尊重您在数据处理方面享有的权利。如需了解利益衡量法的更多信息，请联系瀛宇私隐管理员：Dataprivacyofficer@terranovatelecom.com。
我们将在事先征得您同意的情况下处理您的个人数据并用于上述目的，且此类同意应限于相关法律的强制要求。
在隐私声明中点击/检查“我接受”,“我同意”或类似的按钮、复选框、功能,会被认为您已同意我们处理您的个人数据，仅仅在强制性法律要求此类同意的国家适用。在所有其他国家，此类做法将仅被视为认可并且处理您个人数据的法律基础不是您的同意，而是任何其他适用的法律基础。
我们不会将您的个人数据用于所告知范围以外的目的，相关法律要求或授权使用或者出于您的切身利益（例如，在医疗急救情况下）所需时除外。
我们是否会与第三方共享您的个人数据？
我们可能会将个人数据提供给服务提供商、专业顾问、公共机构、政府部门或与之存在（潜在）企业或商业交易的第三方。此类第三方可能位于其他国家/地区。进行此类操作之前，我们会采取必要措施，按照相关数据隐私法规和瀛宇内部政策为您的个人数据提供充分保护。
例如，我们可能出于以下其他商业目的向第三方披露个人信息：
- 我们与向我们提供服务的第三方服务提供商共享您的信息，包括账单、支付处理、客户服务、电子邮件部署、广告和营销、安全和性能监控、维护或服务帐户、处理或履行订单和交易、验证客户信息、研究、数据托管、审计和数据处理；
- 保护和捍卫瀛宇、我们的关联公司、用户或公众的合法权利、安全和保障，包括防范欺诈和恶意活动；
- 出于本隐私声明中描述的其他商业目的，或出于我们收集信息时或征得您同意时向您披露的任何其他目的。
我们也可能共享与重大公司交易相关的信息，如出售、兼并、合并、资产出售、首次公开募股等情况下共享您的信息。
除非另有通知，任何将您的个人数据从欧洲经济区（EEA）转移到该区域以外第三方的决定必须理由充分或受标准合同条款管辖（可通过下文的联系信息获取相关合同副本）。根据，任何其他非欧洲经济区之间的个人数据传输将严格按照相关国际数据传输机制和标准进行操作。
如何处理敏感数据？
我们通常不会通过本网站或其他方式收集敏感数据（也称为特殊类别数据）。在极少数情况下，如果需要收集这些数据，我们将严格按照数据隐私法律要求和/或征得您同意后进行操作。
“敏感数据”一词是指相关数据隐私法规中所确定的需要特殊对待（包括在某些情况下需要您明确同意）的各类个人数据。这些类别包括种族或出身、政治观点、宗教、哲学或其他类似信仰、工会会员身份、身体或心理健康状况、生物特征或基因数据、性生活或性取向、或刑事判决和犯罪情况（包括涉嫌犯罪活动的信息）。
如何确保数据安全？
我们采用组织、物理和技术等各种安全措施，有效保护我们掌握的所有个人数据。我们针对这些安全措施提供了配套的协议、控制措施和相关政策、步骤和指南，其中充分考虑了与个人数据类别和数据处理相关的各种风险。
我们采用必要的安全措施来保护您的个人数据。其中包括（但不限于）：
- 我们对私隐数据的储存仅限于特定的设备中，并由专人使用等管理和保护措施
- 这些特定的设备/系统由业界主流的安全防护系统进行防护。
您在使用我们的网站时应该知晓，基于互联网的开放性质，各类信息和个人数据在连接你我的网络中传输时可能并未采取任何安全措施，且可能会被他人访问和使用。
我们会在哪里处理您的个人数据？
作为在亚太设有办事处和运营机构的组织，我们收集的个人数据可能会在瀛宇的业务以及其实体和分支机构之间进行传输或访问。
任何在瀛宇业务中发生的此类数据传输均严格遵守当地适用的数据隐私法律。
我们从哪些渠道获得您的个人信息?
如果我们没有直接从您那里获取您的个人信息，我们可以从以下渠道获取：可公开获得的资料来源(登记册或互联网)、瀛宇员工、承包商、(准)董事会成员、股东、瀛宇关联公司、子公司、我们承包商的雇主、公共机构、公共网站和社交媒体、以前的雇主、教育机构、供应商和厂商(包括第三方数据供应商)。
我们会将您的个人数据保留多久？
我们仅根据必要程序确定您的个人数据保留期限。我们制定并遵守专门的记录管理和保留政策和程序，个人数据会在合理的保留时间（根据以下保留标准确定）到期后予以删除：
- 我们仅在与您的关系（特别是您拥有我们的账户）的存续期内保留您的数据。
- 我们仅在您的帐户处于活动状态时或出于为您提供服务的需要而保留这些数据。
- 我们仅出于遵守全球法律和合同义务的需要而保留您的数据。
您对自己个人数据的处理享有哪些权利？
您有权（依照相关法律条款规定且受例外情况限制）：
- 请求访问我们所处理的有关您的个人数据：您有权知晓我们是否持有您的个人数据，并获取此类个人数据（如果我们持有）的信息和副本。
- 要求更正您的个人数据：您有权更正不准确或不完整的个人数据。
- 反对处理您的个人数据：您有权请求瀛宇不再处理您的个人数据。
- 要求删除您的个人数据：您有权要求删除您的个人数据，包括已无需使用此类个人数据即可达到目的的情况。
- 要求限制处理您的个人数据：您有权请求瀛宇仅在有限的情况下（包括征得您的同意）处理您的个人数据。
- 要求您的个人数据具有可移植性：您有权接收您向瀛宇提供的个人数据副本（采用结构化、常用和可机读格式），或要求瀛宇将此类个人数据传输给其他数据控制者。
如果对您的个人数据处理必须征得您的同意，则您有权随时通过Dataprivacyofficer@terranovatelecom.com联系瀛宇数据保护专员撤销此类同意。请注意，这不会影响瀛宇对您撤销同意前所取得个人数据的处理权利，也不会影响瀛宇根据其他法律要求无需您同意即可继续处理部分数据的权利。
如果，无论我们如何承诺并努力保护您的个人数据，但您仍认为数据隐私权受到了侵犯，我们鼓励并欢迎您先找瀛宇来寻求解决方案。您有权随时直接向相关监管机构投诉，或者向管辖法院（无论是在您所居住或工作的国家/地区或是您认为数据隐私权侵犯行为所发生的国家/地区）向瀛宇提出索赔。
联系我们以维护您的合法权利：Dataprivacyofficer@terranovatelecom.com
2. 在您访问瀛宇网站时，我们如何使用个人数据？
我们会收集哪些个人数据？
瀛宇会通过两种方式在其网站上收集个人数据：（1）直接收集（例如，您在注册申请时事通讯或注册在论坛网站上发表评论时所提供的信息）；（2）间接收集（例如，通过我们的网站技术）。
我们可能会收集并处理以下个人数据：
- 您在网站上填写表格时提供的个人数据。这包括注册使用某个网站、订阅某项服务、时事通讯和警告通知、报名参加会议或申请提供白皮书或其他信息等。用于收集此类个人数据的页面可能会提供有关为何需要您的个人数据以及如何使用这些数据等更多信息。当然，是否提供这些数据完全取决于您。
- 您与我们联系时，我们可能会保留相应的通信记录。
- 我们可能会要求您完成用于研究目的的问卷调查，当然您可以选择不参与调查。
- 我们的网站会收集有关您计算机的个人数据，包括（如适用）您的IP地址、操作系统和浏览器类型等，用途包括系统管理、过滤流量、查找用户域并报告统计数据等。
- 您对我们网站的访问详情、您查看过的网页以及访问或下载过的资源，包括但不限于流量数据、位置数据、网络日志和其他通信数据。
是否包含第三方的网站和程序（或其链接）？
我们的网站可能包括：
- 指向或来自我们的合作伙伴和分支机构的网站链接。
我们如何使用从瀛宇网站上收集的个人数据？
我们将个人数据用于为您提供所请求的信息、处理在线求职申请以及我们在收集数据时所描述的其他目的。例如：
- 根据您的请求提供相关白皮书、文章、时事通讯报或其他内容。
- 用于调查或研究问卷。
- 为您提供个性化的网站使用体验。
- 出于营销目的与您联系（在征得您同意的情况下）。
我们会分析您的IP和浏览器信息，以优化网站的呈现方式，从而帮助我们改进网站功能，更好地实现预期效果。
3. 我们如何使用COOKIE（和其他跟踪技术）？
我们会分析您的IP和浏览器信息，以优化网站的呈现方式，从而帮助我们改进网站功能，最终实现为用户提供最相关和最个性化的网站使用体验。
Cookie 偏好：
必需的 cookie（这些 cookie 是网站正常运行所必需的。）
功能性 cookie（这些 cookie 使网站能够记住网站的偏好設定。）
授权功能：
存储用户对当前網站的 cookie 同意状态。
记住您的语言偏好。
保存您已提交的表单信息。
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必要 必要的 cookie 对于我们的网站正常运行至关重要。 它们使您能够浏览我们的网站并使用我们的功能。没有这些 cookie，网站将无法正常运行。 |
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| 名称 | 提供者 | 目的 | 到期 | 类型 |
| CookieConsent | Terranovatelecom | 存储用户对当前域的 cookie 同意状态 | 1年 | HTTP Cookie |
| PHPSESSID | Terranovatelecom | 保存您已提交的表单信息。 | 網頁關閉 | HTTP Cookie |
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偏好 偏好 cookie 使网站能够记住更改网站偏好的信息。 |
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| 名称 | 提供者 | 目的 | 到期 | 类型 |
| _icl_current_language | Terranovatelecom | 记住您的语言偏好。 | 持續 | HTTP Cookie |
4. 在您到访我们的办事处时，我们如何使用个人数据？
在您到访我们办公场所时我们会提供闭路电视和门禁管理系统处理您的个人数据。
如果您对数据隐私有任何疑问，请联系我们：Dataprivacyofficer@terranovatelecom.com
5. 我们如何将个人数据用于营销目的？
营销数据的来源是什么？
我们收集并用于营销目的的大部分个人数据涉及我们客户的员工以及与我们存在业务关系的其他公司的员工。我们也可能从公共来源获取联系信息（包括社交媒体网站上公开的内容），用于与客户或其他公司的员工进行初步联系。
我们是否发送针对性电子邮件？
我们会向客户的员工或希望按照相关营销法律与之建立或保持业务关系的其他公司的员工发送商业电子邮件。我们的针对性电子邮件通常包括网络信标、Cookie和其他类似技术，可帮助我们了解您是否打开、阅读或删除了邮件，以及您可能点击的链接。
我们是否维护客户关系管理（CRM）数据库？
与大多数公司一样，瀛宇使用客户关系管理（CRM）数据库技术来管理并跟踪自己的营销工作。我们的CRM数据库中保留了客户的员工个人数据或希望按照相关营销法律与之建立或保持业务关系的其他公司的员工个人数据。用于这些目的的个人数据包含相关商业信息（例如联系人数据）、公开信息（例如董事会成员信息、发表的文章、新闻稿、社交媒体网站上与业务相关的公开帖子），您对针对性电子邮件的回应（包括在点击我们电子邮件中的链接后的相关网络活动），我们网站注册用户的网站活动以及瀛宇专业人员在与您互动的过程获取的其他业务信息。如果您希望从我们的CRM数据库中删除您的信息，请联系我们：Dataprivacyofficer@terranovatelecom.com。
我们是否整合并分析个人数据？
我们可能会整合来自公共来源的数据以及我们通过电子邮件、网站和沟通互动所获取的数据，其中包括我们从不同网站（例如我们的招聘和公司网站）收集的信息，以及在您注册或登录我们网站时或使用社交媒体凭据（如LinkedIn）连接我们的网站时所收集的信息。我们将这些数据进行整合，旨在更好地评估您与瀛宇的互动体验，并执行我们隐私政策中描述的其他活动。
我们是否与第三方共享您的个人数据？
“我们是否会于第三方共享您的个人数据”一节中提到的第三方之外，我们可能还会与营销机构共享您的个人数据。
您对营销传播拥有哪些权利？
您可以通过以下方式行使自己的权利，拒绝向您发送营销信息：在我们用于收集个人数据的表格上勾选相应的复选框，或者使用我们发送给您的电子邮件中的退出机制。您也可以随时联系我们：Dataprivacyofficer@terranovatelecom.com，要求停止向您发送营销传播邮件，或者要求从我们的客户关系管理（CRM）数据库中删除您的个人数据。在这种情况下，我们会保留少量必需的个人数据，以表明您已选择退出，从而避免再次与您联系。
6. 我们另外还将如何使用您的个人数据
除了上述提到的内容以外，以下内容描述了由瀛宇使用个人数据的其他特别情形。
以下更多我们如何处理与您的个人数据相关的任何内容创作/制作目的的详细信息。
内容创作/制作活动
在经营内容创作。我们可能处理您的个人数据以用于电视、电影、市场宣传、广告或其他相关的内容创作、制作以及发布活动。
我们在制作活动中会处理哪些个人数据？
- 我们在制作目的中处理的个人数据包括您的肖像和视频，并且可能含有您在录制时的地点信息。
- 如果您是公众人士，我们将尽量提前告知您我们的拍摄地点和活动，并让您选择是否在我们拍摄的地点出现并参与进来。
- 如果您是我们拍摄活动的焦点（例如，某个捐助者或杰出人才，如相比于公众人士而言的受访者、临时演员或演员）我们也将收集和处理您在拍摄前调查问卷，和/或分发的表格中提供的姓名、联系方式以及任何其他信息，例如直系亲属的信息。
- 我们也可能收集和处理特殊类型的数据，如健康或残疾信息，以使我们有必要在拍摄安排中做出必要的调整为您提供协助或支持。
如果您有任何有关数据隐私或有关我们制作活动任何方面的疑问，请联系我们：Dataprivacyofficer@terranovatelecom.com。
7. 联系我们
如有以下情况，请联系我们：
- 您对瀛宇的个人数据保护方式存有疑问。
- 您希望对自己个人数据处理行使相应权利（详见“您对自己个人数据的处理享有哪些权利？”和“您对营销传播拥有哪些权利？”章节）。
- 您希望就瀛宇对您数据的使用提出投诉。
您也可以通过 Data Privacy Officer（倾向电子邮件方式）或通过邮寄联系瀛宇（作为您个人数据的数据控制者），邮寄时请醒目地标出以提请Data Privacy Officer注意，地址为：Terra Nova Asia， 九龙观塘道388号创纪之城一期一栋30楼19室，香港特别行政区，中国
Privacy Statement
This privacy statement is effective as of December 28, 2021. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
This page tells you everything you need to know about how Terra Nova and subsidiaries ("Terra Nova"; "we") protect the personal data we process and control relating to you ("your personal data"; "your data") and which rights you have in relation to the processing of your personal data.
Below, we first give a general description of how Terra Nova protects your personal data. Further below, we also include specific information on the following:
1. How does Terra Nova protect your personal data?
Terra Nova believe your right to privacy and the protection of your personal data is most important. We want you to feel secure& comfortable that when you deal with Terra Nova, your personal data are in good hands.
Terra Nova protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Terra Nova maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.
The following sections provide further details as to how Terra Nova processes your personal data:
- Which categories of personal data do we collect and how do we process such personal data?
- For which purposes and on which legal basis do we use your personal data?
- Will we share your personal data with third parties?
- What about sensitive data?
- What about data security?
- Where will your personal data be processed?
- How long will your personal data be stored by us?
- Which rights do you have with respect to the processing of your personal data?
Which categories of personal data do we collect and how do we process such personal data?
We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users. If the data we collect are not listed in this privacy statement, we will give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.
Below is also a chart describing the categories of personal data we collect:
| Additional personal details, contact details and identifiers. | In addition to the personal details listed above, Terra Nova may collect additional personal details for recruitment/employment purposes, such as national identification number, social security number, insurance information, marital/civil partnership status, domestic partners, dependents, emergency contact information, andmilitary history; professional/personal calendar availability/scheduling information for meeting/communication purposes. |
| Education information and professional or employment-related information. | Your education and professional or employment-related information, such as your employment history. |
| Sensitive data for recruitment purposes. | Terra Nova may collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status), trade union membership information, religion, race or ethnicity, minority flag, and information on criminal convictions and offences. Terra Nova collects this information for specific purposes, such as health/medical information in order to accommodate a disability or illness (subject to legal limits on the timing of collection of such information and other applicable limitations) and to provide benefits; background checks and diversity-related personal information (such as race or ethnicity) in order to comply with legal obligations and internal policies relating to diversity and anti-discrimination. |
| Documentation required under immigration laws. | Citizenship, passport data, and details of residency or work permit (a physical copy and/or an electronic copy). |
| Financial information for payroll/benefits purposes | Your banking and other relevant financial details we need for payroll/benefits purposes. |
| Talent management information. | Information necessary to complete a background check, details on performance decisions and outcomes, performance feedback and warnings, e-learning/training programs, performance and development reviews (including information you provide when asking for/providing feedback, creating priorities, updating your input in relevant tools), driver’s license and car ownership information, and information used to populate biographies. |
| Requested recruitment information | Information requested to provide during the recruitment process, to the extent allowed by applicable law. |
| Recruitment information you submit | Information that you submit in résumés / CVs, letters, writing samples, or other written materials (including photographs). |
| Information generated by us during recruitment | Information generated by interviewers and recruiters related to you, based on their interactions with you or basic Internet searches were allowed under applicable law. |
| Recruitment information received from third parties | Information related to you provided by third-party placement firms, recruiters, or job-search websites, where applicable. |
| Audiovisual materials | Photograph, and images/audio/footage captured/recorded on CCTV or other video systems when visiting our office or captured during recruitment events or video recruitment interviews or during any other virtual and live events (including recordings during virtual workshops or similar events). |
| Recommendations | Recommendations related information provided on your behalf by others. |
| Immigration | Documentation and related information required under immigration laws. |
| Employment history and background checks | Information about your prior employment, education, and where applicable and allowed by applicable law, credit history, criminal records or other information revealed during background screenings. |
| Diversity related information | Information about race / ethnicity / religion / disability / gender and self-identified LGBT status, for purposes of government reporting where required by law, as well as to understand the diversity characteristics of the Terra Nova workforce, subject to legal limits. |
| Assessment information | Information generated by your participation in psychological, technical, or behavioral assessments. You will receive more information about the nature of such assessments before your participation in any of them. |
Except for certain information that is required by law or by Terra Nova policies (including management of an employment relationship with Terra Nova), your decision to provide any personal data to us is voluntary. You will therefore not be subject to adverse consequences if you do not wish to provide us with your personal data. However, please note that if you do not provide certain information, we may not be able to accomplish some or all the purposes outlined in this privacy statement, and you may not be able to use certain tools and systems which require the use of such personal data.
If you provide us with personal data of another person (for instance, a potential employee/referral), you are responsible for ensuring that such person is made aware of the information contained in this privacy statement and that the person has given you his/her consent for sharing the information with Terra Nova.
The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers and vendors.
For which purposes and on which legal basis do we use your personal data?
Terra Nova uses your personal data only where required for specific purposes. Please view the table below for (i) a list of the purposes for which Terra Nova uses your personal data and (ii) an overview of the legal basis for each such purpose.
| Purpose | Legal basis |
| Managing our contractual and/or employment relationship with you. | Necessary for the performance of a contract to which you are a party. |
| Recruitment. | Justified based on our legitimate interests for ensuring that we recruit the appropriate employees. |
| Facilitating communication with you (including facilitating meetings; communication in case of emergencies, and to provide you with requested information). | Justified based on our legitimate interests for ensuring proper communication and emergency handling within the organization. |
| Operating and managing our business operations including or being part of the provision of our services to our clients and their employees/contractors and their customers, for example in collecting their data as part of surveys, data analytics, Marketing research or other purposes. | Justified based on our legitimate interests for ensuring the proper functioning of our business operations. |
| Complying with legal requirements. | Necessary for the compliance with a legal obligation to which we are subject. |
| Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use). | Justified based on our legitimate interests of avoiding non-compliance and protecting our reputation. |
| Social listening (Identifying and assessing what is being said about Terra Nova and our clients on social media (only publicly accessible content) to understand sentiment, intent, mood and market trends and our stakeholders’ needs and thereby improving our services. We do this through key-word searches and our goal is to gain insights in conversation trends over a specified period and not to identify an individual. To achieve this, we analyze and monitor conversation streams and monitor publicly available opinions, statements or other interactions on social media channels.) | Justified based on our legitimate interest of protecting our assets and our brand on social media |
| Improving the security and functioning of our website, network and information. | Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience and our network and information are secure. |
| Undertaking data analytics, i.e. applying analytics to business operations and data to describe, predict and improve business performance within Terra Nova and/or to provide a better user experience. This includes marketing analytics and analytics related to the organization of events/meetings. (More details on how we run analytics on our website can be found in our cookie policy). | Justified based on our legitimate interests for ensuring the proper functioning of our business operations. |
| Marketing our products and services to you (unless you objected against such processing. | Justified based on our legitimate interests for ensuring that we can conduct and increase our business. |
| Specific Recruitment/Employment Purposes | Legal basis |
| Assess your suitability for employment for the role for which you are applying, as well as future roles that may become available. | Justified based on Terra Nova’s legitimate interests of ensuring that it recruits the appropriate employees. |
| Manage your application. | Justified based on Terra Nova’s legitimate interests of ensuring that it recruits the appropriate employees. |
| Facilitate communication with you. | Justified based on Terra Nova’s legitimate interests of ensuring proper communication within the organization and with you. |
| Perform administrative functions (like reimburse you for interview-related expenses). | Justified based on Terra Nova’s legitimate interests of ensuring that it recruits the appropriate employees. |
| Perform data analytics, including analysis of our applicant pool to better understand who is applying to positions at Terra Nova and how to attract and keep top talent. | Justified based on Terra Nova’s legitimate interests of ensuring that it continually improves its recruitment processes. |
| In some cases, record your online interview for review by additional recruiters and hiring managers. | Justified based on Terra Nova’s legitimate interests of ensuring that it recruits the appropriate employees. |
| Administration of employee benefits | Justified based on Terra Nova’s legitimate interests of ensuring that our employees receive the applicable benefits. |
| Perform any legally required reporting and respond to legal process. | Compliance with a legal obligation. |
Where the above table states that we rely on our legitimate interests for a given purpose, we are of the opinion that our legitimate interests are not overridden by your interests, rights or freedoms, given (i) the transparency we provide on the processing activity, (ii) our privacy by design approach, (iii) our regular privacy reviews and (iv) the rights you have in relation to the processing activity. If you wish to obtain further information on this balancing test approach, please contact Terra Nova’s Data Privacy Officer: Dataprivacyofficer@terranovatelecom.com
We will process your personal data for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws.
To the extent you are asked to click on/check "I accept", "I agree" or similar buttons/checkboxes/functionalities in relation to a privacy statement, doing so will be considered as providing your consent to process your personal data, only in the countries where such consent is required by mandatory law. In all other countries, such action will be considered as a mere acknowledgement and the legal basis of the processing of your personal data will not be your consent but any other applicable legal basis.
We will not use your personal data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
Will we share your personal data with third parties?
We may transfer personal data to our service providers, professional advisors, public and governmental authorities or third parties in connection with a (potential) corporate or commercial transaction. Such third parties may be located in other countries. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and Terra Nova’s internal policies. Terra Nova may also transfer your personal data to any of its global affiliates/partners in furtherance of any visits to our Terra Nova locations.
For example, we may disclose personal information to third parties for other business purposes as follows:
- We share your information with third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing.
- To protect and defend the legal rights, safety, and security of Terra Nova, our affiliates, users, or the public, including to protect against fraud and malicious activity;and
- For other business purposes described in this privacy statement or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.
We may also share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of a bankruptcy.
Unless you are otherwise notified, any transfers of your personal data from within the European Economic Area (EEA) to third parties outside the EEA will be based on an adequacy decision or are governed by the standard contractual clauses. Any other non-EEA related transfers of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards.
What about sensitive data?
We do not generally seek to collect sensitive data (also known as special categories) through this site or otherwise. In the limited cases where we do seek to collect such data, we will do this in accordance with data privacy law requirements and/or ask for your consent.
The term "sensitive data" refers to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).
What about data security?
We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.
We adopt market leading security system to protect your personal data. This includes:
- We instore your data in dedicated space with right protocols to process it by assigned person(s) ONLY
- We have regularly updated our secure system with internal measurements
Where will your personal data be processed?
Personal data we collect may be transferred or be accessible internationally throughout Terra Nova's global business and between its entities and affiliates in Asia Pacific.
Any such transfers throughout Terra Nova’s global business take place in accordance with the applicable data privacy laws.
What are the sources we get your personal information from?
If we do not obtain your personal information directly from you, we may obtain it from the following sources: publicly available sources (registers or the internet), Terra Nova employees, contractors, (prospective) members of board of directors, shareholders, Terra Nova’s affiliates, subsidiaries and newly acquired businesses, employers of our contractors, public authorities, public websites and social media, previous employers, educational institutions, suppliers and vendors.
How long will your personal data be retained by us?
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:
- We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
- We will only keep the data while your account is active or for as long as needed to provide services to you.
- We retain your data for as long as needed in order to comply with our global legal and contractual obligations.
Which rights do you have with respect to the processing of your personal data?
You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
- Request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.
- Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
- Object to the processing of your personal data: this right entitles you to request that Terra Nova no longer processes your personal data.
- Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
- Request the restriction of the processing of your personal data: this right entitles you to request that Terra Nova only processes your personal data in limited circumstances, including with your consent.
- Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Terra Nova, or request Terra Nova to transmit such personal data to another data controller.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting:
Dataprivacyofficer@terranovatelecom.com. Please note that this will not affect Terra Nova’s right to process personal data obtained prior to the withdrawal of your consent, or its right to continue parts of the processing based on other legal bases than your consent.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Terra Nova first to seek resolution of any complaint. You always have the right to register a complaint directly with the relevant supervisory authority or to make a claim against Terra Nova with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed).
Contact us to exercise any of your rights: Dataprivacyofficer@terranovatelecom.com
If you would like to exercise your erasure, rectification, or access rights in reference to your data as a job applicant, any other rights can be exercised by contacting us: Dataprivacyofficer@terranovatelecom.com
2. How do we use personal data when you visit Terra Nova’s website?
In addition to the information set out above, the following sections describe how we use personal data when you visit Terra Nova’s website:
Which personal data do we gather?
Terra Nova collects personal data at its websites in two ways: (1) directly (for example, when you provide personal data to sign up for a newsletter or register to comment on a forum website); and (2) indirectly (for example, through our website's technology).
We may collect and process the following personal data:
- Personal data that you provide by filling in forms on our website. This includes registering to use the website, subscribing to services, newsletters and alerts, registering for a conference or requesting a white paper or further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
- If you contact us, we may keep a record of that correspondence.
- We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Any postings, comments or other content that you upload or post to an Terra Nova website.
- Our website collects personal data about your computer, including (where available) your IP address, operating system and browser type, for system administration, to filter traffic, to look up user domains and to report on statistics.
- Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data.
Do we include (links to) websites and programs of third parties?
Our websites may include:
- Links to and from the sites of our partner networks, advertisers and affiliates.
We do not accept any responsibility or liability for such third parties’ sites or programs. Please check such third parties’ terms of use and privacy statements before using and providing any information to such third parties’ sites and programs.
How do we use personal data that we collect from our websites?
We use personal data for the purposes described in the section “For which purpose and on which legal basis do we use your personal data?” above, as well as to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected. For example:
- Links to and from the sites of our partner networks, advertisers and affiliates.
- Certain programs (widgets and apps) of third parties. Where this is the case, note that such third parties may process your personal data collected through such programs for their own purposes.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and make it more effective. Please see the Cookie section below for more information.
3. How do we use cookies?
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and, eventually, to determine how we can tailor our website to make it a more positive and relevant user experience.
Cookie preferences:
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Functional cookies (These cookies enable a website to remember information that changes the website preferences.)
Authorized feature:
Stores the user's cookie consent state for the current domain.
Remember your language preferences.
Save your submitted form Information.
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4. How do we use personal data when you visit our offices?
In addition to the information set out above, this section describes how we use personal data when you visit Terra Nova office.
we will processing of your personal data through CCTV and access management systems in case such CCTV and access management systems are active for security & safety reason.
5. How do we use personal data for marketing purposes?
What are the sources of marketing data?
The bulk of the personal data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship. We may also obtain contact information from public sources, including content made public at social media websites, to make an initial contact with a relevant individual at a client or other company.
Do we send targeted e-mails?
We send commercial e-mail to individuals at our client or other companies with whom we want to develop or maintain a business relationship in accordance with applicable marketing laws. Our targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from Terra Nova, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Targeted e-mails from Terra Nova may include additional data privacy information, as required by applicable laws.
Do we maintain Customer Relationship Management (CRM) databases?
Like most companies, Terra Nova uses customer relationship management (CRM) database technology to manage and track our marketing efforts. Our CRM databases include personal data belonging to individuals at our client and other companies with whom we already have a business relationship or want to develop one. The personal data used for these purposes includes relevant business information, such as: contact data, publicly available information (e.g. board membership, published articles, press releases, your public posts on social media sites if relevant for business purpose), your responses to targeted e-mail (including web activity following links from our e-mails), website activity of registered users of our website, and other business information included by Terra Nova professionals based on their personal interactions with you.
Do we combine and analyze personal data?
We may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn). We combine this data to better assess your experience with Terra Nova and to perform the other activities described throughout our privacy policy.
Do we share personal data with third parties?
In addition to the third parties mentioned in the “Will we share your personal data with third parties?” above, we may share your personal data with marketing agencies.
What are your rights regarding marketing communications?
You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in e-mails we send to you. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
6. How else might we use your personal data
In addition to the information set out above, the following sections describe other specific uses of personal data by some Terra Nova affiliates.
Below, we provide you with further details about how we process your personal data in connection with any content creation / production purposes.
Content creation / production activities
Some Terra Nova entities are in the business of content production. We may process your personal data for these TV, film, marketing, advertising or other related content creation, production and distribution activities.
What personal data do we process in connection with production activities?
- The personal data that we process for production purposes include images and footage of you and may include your location at the time of filming.
- If you are a member of public, we will diligently attempt to make you aware of our location and filming activities in advance and will give you an opportunity not to enter the location where filming is taking place and participate in them.
- If you are a focus of our filming activities (i.e. a contributor or talent such as an interviewee, extra or actor, as opposed to a member of public) we will also collect and process your name, contact information and any other information provided in any pre-filming questionnaires and/or release forms, such as next of kin details.
- We may also collect and process special categories of data a such as health or disability information to the extent that this is necessary to enable us to make any necessary adjustments to our filming arrangements to assist or support you.
If you have any questions on data privacy or any aspects of our production activities, please contact us: Dataprivacyofficer@terranovatelecom.com
7. Contact us
Please contact us if:
- You have a general question about how Terra Nova protects your personal data.
- You wish to exercise your rights in relation to your personal data rights (as set out in the sections” Which rights do you have with respect to the processing of your personal data?” and” Your rights regarding marketing communications”.
- You wish to make a complaint about Terra Nova’s use of your data.
You can also contact Terra Nova as data controller of your personal data via Dataprivacyofficer@terranovatelecom.com (preferably electronically) or via post, clearly marked for the attention of the Data Privacy Officer, on this address: Terra Nova (Asia) Co., Limited. Unit 19, 30/F, Tower 1, Millennium City 1, 388 Kwun Tong Road, Kowloon, Hong Kong SAR, China.
